Skip to main content
Lynn McInturf Associates Incorporated | Cincinnati, OH

This website uses cookies to offer you a better browsing experience.
You can learn more by clicking here.


Brian Sullivan Interviews Jonathon Farrington on The Critical Elements of Proactive Client Retention. In this episode:

  • Strengthening the relationship
  • Ensuring relevance
  • Relevance changes with your client’s needs
  • Sustaining win-win
  • Delivering value
  • Growing the partnership
  • Eighty percent of your business comes from existing clients
  • How you can participate in the current, active survey. 

Download the latest research here. 

Share this article: